Building A Civil Society
(or any social organization)
by
Bill Clearlake
I've worked in the Burning Man organization as a Senior Ranger, Ranger Shift Commander, Medical Ranger, Medical Liaison, and Law Enforcement Liaison Trainee. Through this experience, I've learned much of what's involved in creating a civilization from scratch and building a city (actually a small nation) literally from the ground up.
Some things I've learned:
- Have a positive vision of what you want.
It's easy to state what you don't want, but if you want to get people to
commit themselves to something, it has to be a positive thing. If you have
a positive idea of what you want to create, many of your current opponents
will be drawn to support it. Many of those will become assets and even
allies.
- Make it an adventure.
Emphasize that you're doing something new and difficult. Challenge tends to
bring out the best in people.
- Be inclusive.
Most people are untapped resources. They long to contribute all of who they
are and much of what they have. Give everyone that opportunity. Every
person who is rejected is a long list of resources the organization will not
have access to.
- Make everyone an insider.
While every organization has to have layers of management, share as much
information as possible with the folks down the line. Someone on a "lower
rung" might have just the resource or answer the organization needs. It
also make everyone a partner in the venture.
- Reward those who do the most.
This is a failing of most organizations I've seen. They tend to promote the
ones who kiss the most butt. Take a look at the sorry state of today's
business climate and tell me that's a successful formula. Let people grow
in the organization according to their level of contribution. Others will
see that their hard work will get them noticed.
- Say, "Thank you."
Thank people for every little thing they do. They'll want to do more.
- Retask people who aren't working out.
Find something they are suited for. Maybe delivering brochures is a better
choice for that person than running the office.
- Let people go.
Sometimes people burn out or have other plans or issues. Don't blink if
someone doesn't show up for their (volunteer) job. Pull in other resources.
- Let people return.
Find out what new abilities they've gained and put them to work.
- Make it fun.
Keep a relaxed atmosphere. Let people be themselves. Each person's
contribution is a gift. Work should be a party -- a celebration.
Copyright © 2003. Used with author's permission.
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